Good Intentions Privacy Notice
Thank you for visiting the Privacy Notice page of GOOD INTENTIONS (We, Our).
Your privacy is very important to us and because of that, we would like you to understand how we handle the data that we collect from you when you avail any of our services. This Privacy Notice outlines our guiding principles in relation to the collection, use and protection of your Personal Data. From time to time, we may update our Privacy Notice to reflect current changes in our policy and the law. When we do so, we will notify you so that you are always aware about how we handle your data.
As regulated entities of the Insurance Commission, Bethel General Insurance and Surety Corporation and Good Intentions Insurance Services hereby adhere to strictly comply with the guidelines provided under the Insurance Commission Circular Letter Nos. 2021-66, 2016-15 and 2014-47.
Our Commitment to You
We treat your data with utmost importance, security and confidentiality, we have installed internal policies and Organizational, Physical and Technical security measures that ensure that your data is free from unauthorized access, processing and disposal, theft or loss. We continually improve these policies, processes and security measures to make sure that the protection that we put in place are always relevant and up-to-date. Further, we only have a select few of employees in GOOD INTENTIONS, who are authorized to collect, process, use, and share your Personal Data.
Your Role as our Client (Your Part to Play as our Client)
By availing of our services and/or products, you signify that you have read, understood, and consented to the collection, processing, use, and sharing of your Personal Data, particularly your Personal Information, in accordance with this Privacy Notice and the Data Privacy Act of the 2012.
Collection of Personal Data
In order for us to provide you with our products and services, we would need to collect personal information from you. Personal Information, as defined in the Data Privacy Act of 2012, is any information from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual, such as name, gender, date of birth, address, telephone/mobile number, email address, proof of identification, et
What are Your Data Privacy Rights?
Your specific Data Privacy Rights are as follows:
1.Right to be Informed. – You have the right to be informed on all matters relating to the handling of your data. This includes but is not limited to the details of the collection, processing and/or sharing of your personal information. Should you wish to know more about this, please feel free to contact us and we will be happy to assist you.
2.Right to Access. – You have the right to access and obtain from GOOD INTENTIONS a copy of any information relating to you that we have in our processing systems.
3.Right to Rectification. – You have the right to dispute and correct any inaccuracy or error in the data that we hold about you. We encourage you to immediately notify us about any errors in our database. This will allow us to provide you with better services that we hope will translate to a better GOOD INTENTIONS experience.
4.Right to Erasure or Blocking. – You have the right to suspend, withdraw or order the blocking, removal or destruction of your personal data in our processing systems. Should you feel that the purpose for which your data is being processed has already lapsed, please feel free to notify us so that we can delete or erase any particular data that you might want us to delete.
5.Right to Object. – you have the right to object to the processing of your personal data. This includes your right to object in the collection, storage, processing, and sharing of your information.
6.Right to Damages. – You may claim compensation if you suffer damages due to the processing of inaccurate, incomplete, outdated, or erroneous information about you. The data privacy act of 2012 specifies the acts and or omissions (negligence) that become the basis for you to claim damages.
7.Right to Data Portability. – You have the right to request a physical or electronic copy of your data. This will allow you to study the data that we collect and process and will also empower you to make further decisions on how you want us to process your data to maximize your experience with us.
8.Right to File a Complaint. – GOOD INTENTIONS takes paramount care in handling your personal data. We also recognize that you should have the power to correct and access your information. Should you feel at any point that there has been mishandling or misuse of your information, or that any of your data privacy rights have been stepped upon, you may email your complaint directly to info@goodintentions.pro.
For a complete reference as to your rights under the Data Privacy Act of 2012, you may go to the website of the National Privacy Commission at www.privacy.gov.ph.
Who has access to your data?
We only permit your personal information to be accessed or processed by our authorized personnel who hold such information under strict confidentiality. We restrict access to information to employees, contractors, and agents who need to know such information in order to process it for us. All of them are subject to strict contractual and technical safeguards and are accountable if they fail to meet these obligations.
How long do we keep your data?
We keep your data in our records as may be applicable, that is, while you remain as our client, or as long as it is necessary to fulfill the purpose for which it was collected, or while it is needed by us for business, tax, or legal purposes.
Who has access to your data?
We only permit your personal information to be accessed or processed by our authorized personnel who hold such information under strict confidentiality. We restrict access to information to employees, contractors, and agents who need to know such information in order to process it for us. All of them are subject to strict contractual and technical safeguards and are accountable if they fail to meet these obligations.
How long do we keep your data?
We keep your data in our records as may be applicable, that is, while you remain as our client, or as long as it is necessary to fulfill the purpose for which it was collected, or while it is needed by us for business, tax, or legal purposes.
What do we do with your personal information?
We use your data to provide you with services that you are availing from us, this would include the following:
- Procurement of insurance products
- Booking professional services
On Outsourcing and Sharing Your Data
A. Why do we outsource the processing of your data?
Just like any other organization, we may outsource or subcontract the collection, storage, processing and use of personal information to third parties, we do this in order for us to optimize our internal process, keep our costs to a minimum, and to improve the quality of our customer support.
B. Who do we outsource the processing of your data with?
We outsource the processing of your data with vendors, service providers and partners. There is always a data processing agreement in place to legally bind all our partners to protect all the data involved in the outsourcing process.
C. Outside outsourcing, do we share your data to other parties?
There are cases where the sharing of your data can happen outside the realm of outsourcing but they can only happen in the following scenarios:
1. You consent to the sharing of your data to another entity. This means that we will make sure to get your explicit consent by telling you the purpose of the sharing and the entity that we will share your data to. In all cases that would fall under this scenario, there will always be a Data Sharing Agreement to govern the transfer of the data and to protect your rights.
2. We are legally bound to share the data via a court order or a subpoena, to a governmental agency.
D. What are the obligations of the parties receiving your data?
GOOD INTENTIONS makes sure that our vendors, service providers, partners:
1. Comply with the legal obligations under the Data Privacy Act of 2012, its IRR and all the other relevant laws
2. Comply with the minimum security features to protect data from unauthorized access and data breach, we require them to protect data consistent with our Privacy Notice.
3. Are only authorized to use Customer Data for such contracted purposes. They may have access to Customer Data for a limited time under reasonable contractual and technical safeguards to limit their use of such information.
E. Can you opt out from the sharing of your data?
GOOD INTENTIONS recognizes that the ultimate owner of personal data is the user, it is in this regard that we provide channels for the client to refuse, withdraw consent or object against the processing and/or sharing of his/her data. Should you decide to opt out of the processing of your data, you may email info@goodintentions.pro.
Contact Us
For any concerns, feel free to contact us:
Attention: Data Protection Officer
Good Intentions Insurance Services
Email: insurance@goodintentions.pro
Contact Number: +63 915 099 5333
Bethel General Insurance and Surety Corporation
Email: dpo@bethelgen.com
Contact Number: 09954728641 / +632 8817 2002 to 05